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Human Centered Technology
Where technology and people interface
REDD is a Technology Success Partner, focused on helping businesses achieve more with technology. We help SME’s, NFP’s and Government organisations across Australia and New Zealand with professional IT and co-managed technology solutions.
Welcome to REDD
Technology solutions, built for people. People are our purpose.
Our capability stack has been designed to bring the worlds most advanced technology systems to businesses without compromising on what matters most....the human experience.
See what our clients are saying about us...
Capability
Equipped to Deliver.
From Digital Transformation and Governance to revolutionary BI and Insight Platforms, our purposely curated skill suite has been built to consult, design and deploy some of the globes most complex and sophisticated technology systems at scale.
Service
Description
1
Digital Advisory
2
Managed Technology
3
Cloud Computing
4
Cyber Security
5
Connectivity
6
Unified Communications
Digital Advisory

Your business is your biggest asset and in order to maintain your competitive advantage, attract and retain the best talent, mitigate cyber security threats, plus deliver profitability for your stakeholders, you must embrace the right business technology strategies.

But how do you do this? REDD’s team specialise in executing what you need to make this a reality, including Digital Strategy, Digital Governance, Digital Transformation, Data Insights and Analytics, the Microsoft Power Platform – including deep skillsets in PowerApps, Power Automate and PowerBI. Furthermore, for more specialist offerings such as Microsoft Azure Dev Ops, Microsoft Light House and Sentinel, we have the team and capabilities to execute these business technology needs.

Managed Technology

Traditional Managed IT Service Providers (MSP’s) have been responsible for managing your technology stack. This is often a reactive service focused on performance and reliability. REDD is a next-generation MSP that covers all spectrums of your success and is nowadays referred to as a Technology Success Partner (TSP).

The primary difference between a modern TSP vs a traditional MSP is the core focus on your proactive business success, beyond traditional tech. The key drivers here involve human-to-human centric understanding, increasing your enterprise valuation (EV), protection through security best practice, data intelligence to deliver insights and ultimately enhancing your biggest asset, your business.

Cloud Computing

Whether you’re completely on-premise, completely in the cloud, or somewhere in-between our team have the skills and resources to help you optimise your cloud costs whilst making sure you have the most secure, reliable and high performing technology platform to ensure continued success for your organisation.

REDD are experts in public, private and hybrid cloud. Our “REDD Cloud” can offer bespoke cloud solution that are either not available or cost prohibitive in a public cloud environment. We also very cost competitive cloud back up solutions in our private cloud.

Cyber Security

As the world becomes truly connected, the need to ensure your security best practice is maintained becomes even more critical. REDD has invested in highly skilled resources, both internally and using industry best partners, to ensure you receive the best possible security aligned to your specific needs.

In 2021-2022, REDD lead a partnership with CCIQ to deliver the Cyber Health program across Queensland in alignment with cyber security best practices, backed by the Australian Federal Government Cyber Security Centre.

At REDD we believe you should have an independent professional to routinely review your cyber security posture, who in turn can lean on a trusted partner like REDD to remedy and ultimately proactively monitor and secure your systems before you become a casualty.

Connectivity

Connectivity is the lifeblood of your business. Without reliable internet your business will grind to a halt. We offer a range of primary, secondary and tertiary connectivity options to give your business the resilience it needs to always be connected and online.

Unified Communications

Unified Communications at REDD include VOIP calling, Teams Calling, Mobile plans, 4g and 5g and inbound 1300/1800 numbers.

The REDD team can design and tailor a solution to your business needs. We can assist with simple business calling via MS Teams, to complex call centre calling with value adds such as AI sentiment analysis on customer calls.

Capability
Equipped to Deliver.
From Digital Transformation and Governance to revolutionary BI and Insight Platforms, our purposely curated skill suite has been built to consult, design and deploy some of the globes most complex and sophisticated technology systems at scale.
1 Digital Advisory

Your business is your biggest asset and in order to maintain your competitive advantage, attract and retain the best talent, mitigate cyber security threats, plus deliver profitability for your stakeholders, you must embrace the right business technology strategies.

But how do you do this? REDD’s team specialise in executing what you need to make this a reality, including Digital Strategy, Digital Governance, Digital Transformation, Data Insights and Analytics, the Microsoft Power Platform – including deep skillsets in PowerApps, Power Automate and PowerBI. Furthermore, for more specialist offerings such as Microsoft Azure Dev Ops, Microsoft Light House and Sentinel, we have the team and capabilities to execute these business technology needs.

2 Managed Technology

Traditional Managed IT Service Providers (MSP’s) have been responsible for managing your technology stack. This is often a reactive service focused on performance and reliability. REDD is a next-generation MSP that covers all spectrums of your success and is nowadays referred to as a Technology Success Partner (TSP).

The primary difference between a modern TSP vs a traditional MSP is the core focus on your proactive business success, beyond traditional tech. The key drivers here involve human-to-human centric understanding, increasing your enterprise valuation (EV), protection through security best practice, data intelligence to deliver insights and ultimately enhancing your biggest asset, your business.

3 Cloud Computing

Whether you’re completely on-premise, completely in the cloud, or somewhere in-between our team have the skills and resources to help you optimise your cloud costs whilst making sure you have the most secure, reliable and high performing technology platform to ensure continued success for your organisation.

REDD are experts in public, private and hybrid cloud. Our “REDD Cloud” can offer bespoke cloud solution that are either not available or cost prohibitive in a public cloud environment. We also very cost competitive cloud back up solutions in our private cloud.

4 Cyber Security

As the world becomes truly connected, the need to ensure your security best practice is maintained becomes even more critical. REDD has invested in highly skilled resources, both internally and using industry best partners, to ensure you receive the best possible security aligned to your specific needs.

In 2021-2022, REDD lead a partnership with CCIQ to deliver the Cyber Health program across Queensland in alignment with cyber security best practices, backed by the Australian Federal Government Cyber Security Centre.

At REDD we believe you should have an independent professional to routinely review your cyber security posture, who in turn can lean on a trusted partner like REDD to remedy and ultimately proactively monitor and secure your systems before you become a casualty.

5 Connectivity

Connectivity is the lifeblood of your business. Without reliable internet your business will grind to a halt. We offer a range of primary, secondary and tertiary connectivity options to give your business the resilience it needs to always be connected and online.

6 Unified Communications

Unified Communications at REDD include VOIP calling, Teams Calling, Mobile plans, 4g and 5g and inbound 1300/1800 numbers.

The REDD team can design and tailor a solution to your business needs. We can assist with simple business calling via MS Teams, to complex call centre calling with value adds such as AI sentiment analysis on customer calls.

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Future Focused Technology
Scale with enterprise level support when you need it most